Assessor Resource
FNSMCA402A
Initiate legal recovery of debts
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to mercantile agent job roles.
This unit describes the performance outcomes, skills and knowledge required to establish contact and rapport with debtors and successfully collect debts using a relevant legal recovery process.
This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)